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Customer Lifecycle : 11. The Race to Digital Customer Journeys
In our final post on the new build property development customer lifecycle, we take you through the solution stack for supporting your entire customer journey.
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Thought provoking posts for the new build sector covering Customer Experience, Innovation and Thought Leadership
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Customer Experience
Customer Lifecycle : 11. The Race to Digital Customer Journeys
In our final post on the new build property development customer lifecycle, we take you through the solution stack for supporting your entire customer journey.
Customer Lifecycle : 10. Advocacy
In part 10 of our series on the new build property development customer lifecycle, we look at how to create brand advocacy and getting new sales referrals …
Customer Lifecycle : 9. Community
In our series on the new build property development customer lifecycle, we look at the impact of digital and how technology is changing the customer buying experience. We break down the customer journey and describe each step and how it may be supported using technology whether it is acquired or developed.
Customer Lifecycle : 8. Customer care
In part 8 of our series on the new build property development customer lifecycle, we look at how to support the snagging and customer care period …
Customer Lifecycle : 7. Handover
In part 7 of our series on the new build property development customer lifecycle, we look at best approach to supporting the property handover stage …
Customer Lifecycle : 6. Buying
In part 6 of our series on the new build property development customer lifecycle, we take a look at the actual buying step – when the customer makes a reservation …
Customer Lifecycle : 5. Comparing options
In part 5 of our series on the new build property development customer lifecycle, we take a look at identifying and responding to customer intent …
Customer Lifecycle : 4. Looking at options
In part 4 of our series on the new build property development customer lifecycle, we delve into the way customers look for new homes …
Customer Lifecycle : 3. Thinking about buying
In part 3 of our series on the new build property development customer lifecycle, we take a look at the “thinking of buying” stage of the customer journey …
Thought Leadership
The future of Residential: What if Carlsberg built houses
In the forth and final part of our series on the future of residential, Dharmesh Mistry, CEO of AskHomey discusses “What if Carlsberg Built Houses”. What would …
The future of Residential: Can Property be Uberised
In part 3 of the future of residential property, AskHomey’s CEO Dharmesh Mistry looks at Uber. Whilst property development is a very different business, much can be learnt by looking at disruption …
The future of Residential: Is there opportunity beyond property handovers
In the second of a four-part series on the future of residential property, AskHomey’s CEO Dharmesh Mistry looks at Zara, yes the clothing brand Zara ! Headed by pioneer and visionary Amancio Ortega, the worlds second richest man in 2017 …
The future of Residential: Can property development be Teslafied
In the first of a four-part series, Dharmesh Mistry, CEO of AskHomey, looks at the future of residential property through the lens of the biggest brands on the planet, envisaging how different the industry could be if new players applied technology to residential property development.